No. Our matching service is completely free for clients. You agree on work required and payment arrangements directly with your matched genealogist.

All genealogists we work with go through an approval process. We review evidence of professional credentials, membership of professional bodies, and, where appropriate, sample reports of their work. This helps us ensure you're introduced to a suitable and experienced genealogist.

Fill out our matching form with whatever you know - names, dates, places, and what you're trying to find. Don't worry if information is incomplete; we'll use what you have to match you with a genealogist who can help. Even if you've hit a brick wall and don't have much to go on, a professional genealogist can often find ways forward that you haven't considered.

Sometimes records are lost, destroyed, or never existed - this is an unfortunate reality of historical research. A professional genealogist will always explain what was searched, what obstacles were encountered, and suggest alternative approaches or sources. You'll receive a detailed report of their work, even if the specific information couldn't be found. You'll never be left without an explanation or understanding of what was attempted.

Absolutely! Our genealogists are experienced in working remotely and can access UK archives and records on your behalf, providing reports and findings digitally. Whether you're in the US, Canada, Australia, or elsewhere, if your ancestors came from the UK, we can connect you with genealogists who specialize in the records and regions you need.